Timothy M Lacroix
Address: 38 Brooklawn Pkwy Shrewsbury, Ma 01545
Phone: 555-555-5555
Email: tim.lacroix@ymail.com
Career Objective:
Obtain a management job with a positive and thriving company in which I may contribute and grow my experience.
Highlight of Qualifications:
- Flexable
- Dependable
- Creative
- Self Motivated
- Team player
- relyable
- 8yrs retail experiance
- 11yrs military experiance
- Cooperative
- Fast learner
Work Experience
July 1998-Present : U.S.Army Reserve Responsible and accountable for the safety, welfare, training and professional development of 20 Soldiers. Developed operational procedures based on assessed and identified threat trends in area of operation to increase safety and reduce hazards for battalion of 700 Soldiers. Responsible and accountable for the maintenance and care of over 20 million dollars in vehicles and equipment. Planned, conducted and supervised daily operations. Served as senior trainer and subject matter expert for technical and tactical operations.
Londonderry NH, Ma
Batallion Assistant Operations NCOIC
Feb 2010-March 2010 : Ultimate Electronics
Leominster, Ma
Mobile Sales and Installation Manager
Developed monthly business plan, sales and installation goals to develop department staff and department.
Worked with customers and staff to design custom installation concepts for their vehicle.
Developed strong relationship with vendors to expedite special order items to provide a better customer experience.
Assisted in store opening, closing and cycle counts.
Performed regular maintenance, repair and updates to store displays.
Assisted in new store set up, merchandising and employee training.
Oct 2006-March 2009 : Circuit City
Natick, Ma
Mobile Electronics Installation Supervisor
Consistently finished as top store in region for installation sales, and hourly productivity.
Brought the concept of performing custom fabrication and installation to the company to increasing the stores revenue by 30,000 dollars a year.
Analyzed department trends to develop monthly business plans and identify shortcomings in inventory to correct back stock to better serve customers.
Reduced the stores self-insured loss rate by 80%
.
Trained new installers and on proper installation, custom fabrication, troubleshooting, safety procedures and attachment techniques to increase sales.
Assisted in training sales personnel on selling techniques and how to use available resources to ensure solution based sales increasing attachment rate and customer experience.
March 2001-Oct 2006 : Tweeter
Framingham, Ma
Installation Manager
Developed and managed monthly installation budget for department consistently finishing in the top 3 for the region.
Trained new installers on proper installation, custom fabrication, safety procedures and troubleshooting of mobile electronics.
Trained installers on attachment selling and how to assist in closing sales.
Assisted in training new sales personnel on selling techniques and how to use available resources to ensure complete solution based sales.
Ensured products purchased provided customer with what they were looking for prior to installation.
Worked with customers and sales staff to design custom installation concepts for their vehicles providing a more personalized purchase.
Ensured customers received full demonstration on newly installed products.
Focused on building rapport with customers to provide a more personnel experience and long-term relationship.
Assisted in training new sales personnel on selling techniques and how to use available resources to ensure solution based sales.
Performed regular maintenance and updates to store displays.
Worked with installers and customers to design custom installation concepts for their vehicles.
Education
Quinsigamond Community College
Worcester, Ma
1998-Present
References Available Upon Request